Privacy Policy

Desert Star Auto Repair LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit an appointment request.

1. Information We Collect

We collect information you voluntarily provide when submitting an appointment request or contacting us, including:

• Full name
• Phone number
• Email address
• Vehicle information (year, make, model)
• Description of service needed

We may also automatically collect certain technical information such as your IP address, browser type, and pages visited through standard web server logs.

2. How We Use Your Information

We use the information we collect solely to:

• Respond to your appointment requests and inquiries
• Confirm and schedule service appointments
• Contact you regarding your vehicle service
• Improve our website and customer experience

We do not sell, trade, or rent your personal information to third parties.

3. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Appointment request data is retained for business record-keeping purposes and may be kept for up to 3 years.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.

6. Third-Party Services

We do not share your personal information with third-party advertisers or marketing services. Our website may use third-party tools for hosting and analytics purposes only, which may collect anonymized usage data in accordance with their own privacy policies.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any future communications from us

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: